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Foxit eSign

Foxit eSign
Formerly eSign Genie

Overview

What is Foxit eSign?

eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.

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Recent Reviews

TrustRadius Insights

Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable …
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Great tool

10 out of 10
November 29, 2021
Incentivized
We use this tool regularly and have found it easy to use and navigate. The tool is great for the price and we have not had problems …
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User friendly on both ends

10 out of 10
August 20, 2021
As a small company, I am the primary user of the eSign Genie software but always include the owner of the company in "view only" capacity. …
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Great product

10 out of 10
August 20, 2021
Incentivized
I use [eSign Genie] for having client's fill out and sign forms and documents. It saves paper and ink.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Foxit eSign

$8

Cloud
per month

Foxit eSign Pro

$25

Cloud
per month

Foxit eSign Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.esigngenie.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $8 per month Per sender per month $96 paid annually
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Product Details

What is Foxit eSign?

Foxit eSign (formerly eSign Genie) is a secure, web-based legally binding HIPAA Compliant e-signature software for companies of all sizes. Foxit eSign enables organizations to more easily create documents, send these to the signers for e-signatures, and archive them. Foxit eSign features a website integration via APIs and a collaboration tool that helps multiple team members around the globe to work together on a single contract document.

Foxit eSign Video

eSign Genie Overview

Foxit eSign Competitors

Foxit eSign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.

Foxit eSign starts at $8.

Dropbox Sign, DocuSign, and PandaDoc are common alternatives for Foxit eSign.

Reviewers rate Support Rating highest, with a score of 9.1.

The most common users of Foxit eSign are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(67)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable in simplifying and expediting the process of obtaining electronic signatures, eliminating the need for printing, scanning, and mailing documents. It has been widely utilized in industries such as compliance, clinical research, notary services, insurance, financial services, property management, sales and marketing, and more.

In compliance and document tracking, Foxit eSign has been praised for its ability to manage critical documents and ensure secure signature collection and storage. Users have utilized it to meet the requirements of CFR 21 Part 11 in clinical research studies. Notary businesses have found it especially useful in verifying Covid-19 status and distributing digital versions of documents to multiple parties.

The insurance industry has relied on Foxit eSign to offer clients the ability to sign insurance documents electronically, providing a convenient alternative during times when in-person visits are limited. Similarly, the financial industry has embraced this software as a total solution for all e-signing needs, eliminating the need for physical paperwork.

For small property management companies, Foxit eSign simplifies the process of securing rental agreements by integrating with reservation software. The sales and marketing department finds it valuable in securing quick approvals on proposals and streamlining the contract process.

Users appreciate that Foxit eSign is user-friendly and easy to use. It has saved time by eliminating the need to print, sign, and scan contracts. Moreover, it has played an essential role in improving turnaround time and enabling better social distancing measures in various situations.

Overall, Foxit eSign stands out for its ability to streamline document signing processes regardless of industry or size. Users find it intuitive, efficient, reasonably priced, and supported by excellent customer service. By offering fast, secure, and affordable electronic signatures, this software solves critical problems related to paperwork management while helping businesses transition towards a paperless environment.

Easy to Use Interface: Users have consistently praised the easy-to-use interface of Foxit eSign. Many reviewers have stated that the software's user interface is intuitive and does not require a steep learning curve. Numerous users found it quick and easy to prepare documents for signature and gather the required information.

Customizable Branding Options: Several users have appreciated the ability to customize documents in Foxit eSign, including adding their own branding elements such as logos. This feature has been seen as valuable, allowing businesses to maintain consistent branding throughout their documents.

Responsive Customer Support: The customer support team of Foxit eSign has received high praise from multiple users. Reviewers describe the support staff as responsive, helpful, and quick to resolve any technical issues that arise. Users feel supported and valued by the customer service representatives who understand and address their needs effectively.

Outdated User Interface: Several users have expressed that the user interface of eSign Genie is dated and in need of a refresh.

Slow Loading and Error Messages: Users have reported frustration with the slow loading times of eSign Genie, especially when encountering errors. Additionally, reviewers mentioned that the error messages provided by the software are not informative enough, simply stating "something went wrong" without specifying the cause.

Limited Support Staff: There were complaints about the limited support staff available for eSign Genie, making it challenging for users to get assistance when needed.

Users have consistently praised eSign Genie for its ease of use, professional interface, and effectiveness in coordinating document signing. They highly recommend signing up for the service as it simplifies and streamlines the process of getting documents signed. Users also suggest taking advantage of the support options provided by eSign Genie if any difficulties are encountered. Additionally, users recommend utilizing the free trial account to test out automation features and determine if eSign Genie fits their needs.

Attribute Ratings

Reviews

(1-19 of 19)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie is being used for us to have contracts and forms filled out by our clients. It is helping us by moving from printing and scanning constantly to being able to use the power of the internet to streamline the processes of contract creation and signing. With the features available it helps us move along contract signing and completion much faster than we previously were able to.
  • Customer Service
  • Template creation
  • Ease of use
  • On boarding training
  • Making the billing section a little more clean
Dealing with contracts and other forms is where eSign Genie is very beneficial to a business. If you deal with any kind of documents that needs to be filled out by clients then this service is perfect for you. Anything you need to send to have filled out and double-checked can be done here. With easy to create workflows it should work well in almost any business.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When Covid started and my psychotherapy private practice abruptly switched to telehealth only, I found that I needed an online option that clients could use to complete and legally sign my practice paperwork, including my mandatory disclosure statement, telehealth agreement, consent to treatment, financial agreement, and release of information documents. I did a lot of searching on google and read a lot of reviews of different sites offering electronic signature capabilities. I really didn't want to try to deal with a professional version of Adobe ACrobat because I find their prices offensive and their technology not easy to use or straightforward to understand. I needed a platform that would meet confidentiality requirements for mental health practice and would conform not only to the Health Information Privacy and Portability regulations, but also the mental health statute privacy regulations for the state in which my business is. I also needed a platform that allowed users to provide electronic signatures that were official and legally binding since some of my documents absolutely require this degree of formality. It took quite a while to locate a service that met all of my many needs for an electronic signature platform and would do so for an affordable price. I found some platforms that looked great but were obviously set up to service a large health care organization that had a much much larger volume of clients served than my one-person private psychotherapy practice. It wasn't easy to find a platform that had the advanced features that I needed, but could be reasonably scaled for a very low volume of use and was priced accordingly. E sign genie seemed to meet all of my requirements and getting my documents uploaded and ready to send to clients was relatively straightforward and intuitive to use. I did have a bit of trouble figuring out if the document feature or the template feature was the best fit for what I needed, and that was eventually resolved with some trial and error and by reaching out to their customer service at e sign genie (the folks working customer service at e sign genie were quite prompt and thorough in their responses when I contacted them). I ultimately determined that the template format was best suited to my needs. I did find it frustrating that once my word or pdf doc was uploaded into e sign genie, that I was no longer able to edit it because sometimes it was not until I uploaded it that I realized that I wanted to change the formatting or spacing in some way to accommodate the fill-in fields and checkboxes etc in the best and most visually appealing way possible. It would have been great to be able to edit the original document, as well as the e sign genie, fill in boxes all in one place, rather than having to go back to the document original, add an extra line of spacing or move a column over a few spots, then have to re-upload the whole document and start from scratch with adding the fill-in boxes and checkboxes, etc, but once I got things up and running it has been smooth sailing!
  • Ease
  • Convenience
  • Eco friendly
  • more editable documents after uploading
Not sure, cannot really make recommendations for other people and their businesses. I know there is a great variety of types of businesses that use e sign genie. I don't know what kind of use or business it would not be suited to? I know that it works well for my business, which needs confidentiality and a legally binding signature and to not cost a whole ton of $ bc volume of use is relatively low (a few x per month)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Esign Genie is a great way to get all the necessary compliance paperwork signed by individuals, guardians, and employees.
  • I love the drag and drop features!
  • I love the templates that make it so much easier to complete repetitive tasks.
  • I love the chat feature to get answers and support quickly.
  • So far I haven't run into any issues that customer service was not able to resolve.
So far eSign Genie meets my organization needs.
Matthew Hornbostel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm not a big studio. I'm just a little indie video director. I've used eSign Genie for talent release forms and payment docs. I do everything pretty much myself as far as video creation - from writing to directing, editing, VFX, sound design/editing, and promotion. I'm currently trying to relaunch my site with a much-expanded library of entertaining video content. But there's been a long-term obstacle, namely collecting any remaining uncollected signatures and talent release forms from those who've participated in my projects over the past decade. eSign Genie, as a digital signature system, allows me to send out talent release forms and payment agreements to past actors and have them signed in a way that's legally valid, without actually needing to meet those people again in person. That's great for getting those agreements signed, as the people involved are now all over the country. People move from job to job a lot and with eSign Genie, I'm able to continue the process of collecting signatures from a long list of people, using my own customized forms and fields, in a way that is intuitive and just works. Plus the service is reasonably priced, which for me is critical as I'm always on a limited budget! So, in short, I appreciate eSign Genie as a service that, for me, just works well. Due to these affordable electronic signatures, I'm now optimistic that a large volume of my work over the past 15+ years will finally be heading online without major legal barriers or risks.
  • The pricing is affordable.
  • Form creation and customization. It's pretty user-friendly.
  • It's fundamentally useful as a way to collect electronic signatures.
  • There's not a lot to gripe about, as their service is functional as is. However, maybe they could polish some of their UI a bit more.
  • Also, their form creation's super flexible, but that also means it's possible to build entirely contradictory form combinations. I admit I did that at one point, although it was totally my fault for not thinking the fields through clearly.
  • The price is good but still could go lower. Not really a complaint though, as they remain cheaper than almost every alternative out there.
eSign Genie is useful and quite solid for one thing, collecting digital signatures for legal records purposes. That's the entire point of the service. I can't come up with much else to say as the intended use case is pretty straightforward here. The service is very good at what it aims to do and not good at anything else it isn't trying to do.
August 25, 2021

eSign Genie

Kris Stokes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our administration uses eSign Genie to reduce the friction for clients signing new and renewal contracts as well as to simplify the process of receiving waivers at the appropriate time.
  • Simple to customize
  • User friendly software
  • Easy for clients to use
  • Our company hasn't found any hard to use features
We find eSign Genie to be most appropriate for our new clients to send in their liability waiver ahead of the consultation as well as for our out of town members to sign contracts and our current clients to sign renewal contracts. If we can get things done electronically, it speeds up the process and keeps people from having to make an extra trip in just to sign a paper.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie makes it simple and efficient to coordinate the signing of all our important documents.
  • Efficient
  • Quick
  • Easy
  • None that we have found yet!
[eSign Genies is well suited for getting] signatures on documents[.] [We use it] to get signatures quickly and easily and [it makes] our office more efficient.
Score 10 out of 10
Vetted Review
Verified User
eSign Genie provided us with the ability to provide necessary documentation to our clients which required signatures in a fast, secure, and affordable manner. We use eSign Genie for all of our clients now. eSign Genie makes document management fast and easy.
  • Fast secure client signature process
  • Affordable price for the product it provides, especially when compared to competitors
  • Easy to use for company employees and end consumer
  • Mostly self-explanatory, but slight learning curve out of the box
eSign Genie provided us with the ability to provide necessary documentation to our clients which required signatures in a fast, secure, and affordable manner. We use eSign Genie for all of our clients now. eSign Genie makes document management fast and easy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use eSign Genie when we have clients that need to sign insurance documents. It allows us to get signatures faster and speed up turn around time. It has also allowed us to limit client contact and maintain better social distancing. We have found for us in the office this is the easiest program to use.
  • The drag and drop for downloading documents is great.
  • It is easy to prepare documents for needed information and signature
  • The branding of documents is great.
  • I have been pleased with all area's of the product.
I work with many [older] clients that are over 65 and not computer suave. I have found that [eSign Genie] is easy for them to follow and sign documents with no assistance. The signing directions are easy to follow. I can set up defaults in the signature so that we get the signature in the format that carriers prefer.
April 13, 2021

Best eSign System

Score 10 out of 10
Vetted Review
Verified User
We use eSign Genie to move contracts through the signing process. It addresses the issue of our customers having to print out, sign, scan, and resend contracts to us. We found we lost some customers during that signing process as our contracts are rather long and include a lot of fine print. Using eSign Genie has solved that problem.
  • Guides customers through the contract signing process.
  • Forwards client-executed contracts to our legal dept for countersignature.
  • Sends all parties a copy of fully executed contracts.
  • eSign Genie is less expensive than other e-signing systems.
  • eSign Genie has actual, LIVE, human support to help assist [in] setting up the process for each document template.
  • I can't think of any real shortcomings in the product.
Anytime contracts, agreements, or other documents need to be executed remotely, eSign Genie is a great solution. I would not use it in face-to-face situations where I could hand a document to the other party, but beyond that, it is well suited to every scenario I can imagine. It keeps all the things you need in order and ensures consistency from sale to sale, ensuring no unauthorized changes get made to the agreements you are sending out. Great product, great customer service, low price... what else could you ask for?
February 24, 2021

Highly Recommend

Brian Rowley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Great product! We use it across the company and recommend it to our clients. Excellent templates for API use. Templates are easily mappable, and when the document is completed you are shown the document's history which helps a lot.
  • API use
  • The support team is also very responsive and helpful.
  • Templates are easily mappable
  • Easy to understand document history
  • not able to mass select and adjust fields
Smart to use whenever you have to map a document to pull data in automatically or even any time you need to sign a document online. It can be used on almost any scenario.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used by our sales department to send documents to prospective customers. The application is built into our reservation management system. Makes it easier to track sending and receiving of documents and allowed us to move away from paper files
  • Tracking sending and receiving
  • Keeping paperwork organized
  • Easy to use / user friendly
  • User documentation could be better.
  • Requiring the field coding to be hidden makes it difficult to make adjustments.
  • I'd like to see where customers are in the signing process - whether they've opened and viewed documents.
  • If the document has been delegated, seeing a clear trail of the paperwork with email addresses including in the tracking.
Having it built into our reservation management system has been key to us. We started with Adobe EchoSign and were manually uploading and downloading documents and it was time-intensive. When the software developer began using eSign Genie and we had experienced it when other companies sent their documents to us, we decided to give it a try. We're very glad we did. The developer had previously used another software, Right Signature and our experience it (from a recipient standpoint) was not friendly. We're glad they switched and we're pleased that we were able to get on board.
February 07, 2021

Fantastic Product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
[eSign Genie] is amazing! I love how easy it is once you have a template set up. I also like how easy it is for the client to complete. I will continue to use eSign Genie. Great program.
  • Templates
  • Ease of use
  • Easy for the clients
  • None that I have found yet
If you have a document to sign and the signers are in different locations around the globe, eSign Genie makes it so easy to set up controls. For example a scenario might be that Jane Doe can't sign until John Doe does. Brilliant!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've used this software for years, but with COVID going on it's used daily. If it wasn't for eSign Genie, we wouldn't be able to get these contracts signed, and we would have missed sales. For a few months, our main showroom was closed, but we were still doing business and making money. We have gotten so used to using eSign Genie that we regularly use in our sales pitch. We explain we can do a virtual sales meeting or phone call and we can send contracts and general paperwork via eSign. I have used the software for three years and haven't received any negative feedback.
  • Easy to use
  • Website is easy to navigate
  • Great customer service
  • We sometimes have missed fields filled out
  • Maybe make lines clearer
  • Better notifications when document is signed
Over the winter months, nobody wants to travel. We can still contact customers and get contracts signed. It's very simple and we have not had any customers complain about the software. Any contracts that could be made virtually--eSign Genie would be a great choice to partner with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie is extremely easy to use. My favorite feature is where you have the ability to add signatures, text fields, and any other input into your document without any specific "plan." Everything from eSign Genie comes all in one. Another benefit is that you can pay per document rather than having a monthly subscription.
  • Input types.
  • No monthly subscription.
  • Real time chat support.
  • Templated document.
  • Connection to Google Drive.
  • The interface is a little dated.
  • You can't make adjustments to sent docs.
  • There are limited support staff.
Well, I feel that eSign Genie is well suited for anyone who may be looking for a great electronic document supplier. eSign genie has performed well over the years and our clients love it. I think the value for what they offer can't be beat. I would definitely give them a try.
January 27, 2021

Simple and affordable

Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie is very simple to use and has all the tools needed to go paperless. It allows the user to customize how the documents are filled out and they can be saved as templates to be reused, saving time and maintaining consistency throughout all the documents. It fulfills all the requirements of all the departments in our company, so every department uses it (sales, marketing, HR, regulatory, production, etc.). They offer a low price and were willing to accommodate our needs with pricing and features. All options work well for us as a small but growing business. eSign Genie offers PDF and Word upload, custom templates, customized branding, audit trail, and easy admin controls. It is flexible and fits our needs.
  • Intuitive
  • Templates
  • Customization
  • Canceled forms
It is affordable and accessible everywhere. It allowed the company to implement paperless record keeping, making it very easy in audits and traceability. All the signed files are located in eSign Genie and are also emailed to each signer as a record. It makes it very simple to retrieve the files when needed. This was especially useful during internal and external audits.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie has been fundamental in aiding our organization to stay in compliance with various government agencies, especially now during the Covid-19 issue affecting all of us. We have several people working from home and they have employees that they manage, out in the field. It has been a challenge to disseminate documents for signature and tracking to make sure they are returned on a timely basis – following up with snail mail originals. eSign Genie has absolutely changed the way we function and do business since this is all now done virtually and has relieved a lot of stress on managers and the organization’s home office employees.
  • The software has been designed for ease of use - very intuitive.
  • Uploading and setting up templates is quite easy.
  • The online chat has been very helpful and very immediate.
  • Training documentation could be better - it is hard to find online and when it is found, it is usually hard to read.
  • I haven't quite figured out how to manage documents once they have been fully executed. I'm afraid to lose them if I try too many things.
It is great for disseminating documents for signature for people working in different regions of the state and for those working at home. It is not so appropriate when documents are sent out that need to be notorized -- I haven't been able to find out if eSign Genie could still be used for these instances.
Score 10 out of 10
Vetted Review
Verified User
We use eSign Genie to send quotes via email to client's and track approved/signed quotes. The application is being used by the entire company to obtain legal signatures. It provides the ability to obtain a legal signed document from our client's for all quotes.
  • Capture Legal Signatures
  • Upload our Quotes and add fields for signatures and date
  • Easy to sign in from any location and upload documents
  • It is easy to use and is not missing any functionality that we need.
The application is a simple solution to obtain legal signatures on any document that you upload. It also has functionality to email the document to be signed to your client.
January 26, 2021

Esign Genie is great!

Score 10 out of 10
Vetted Review
Verified User
We use [eSign Genie] to secure rental agreements with our clients. It makes the process quick and easy for clients and us. Not only that it integrates with our reservation software.
  • Integration with reservation platform
  • Tracks the process
  • Ease of use
  • Don't have any
  • Don't have any
  • Don't have any
Great option for a company looking for an integrated, trackable solution to secure documents that require signatures.
Score 10 out of 10
Vetted Review
Verified User
We looked at several different e-sign contract companies. We choose esign Genie due to their ease of use, price structure, and overall look of the software and contracts, We are able to use our existing contracts so that we maintain a consistent look regardless of how contracts are handled between various clients
  • Pricing structure allows you to choose what works best for you
  • Import existing contracts so branding remains consistent
  • Easy to use for us and our clients
  • We don't have any real ideas for improvements
Using existing contracts which can be imported in, allowing branding to be consistent across all platforms regardless of how you handle contracts with differing clients. The ease of use of creating a new contract as well as the client side makes the whole workflow easy yet a professional. Would definitely recommend
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